
Quadro Manual III: Extension User's Guide Extension User’s Menus
Quadro2x, 2xi, Quadro4x, 4xi, Quadro16x, 16xi; (SW Version 5.2.x) 34
Send E-mail checkbox enables email notifications sending to the user’s mailbox when unconditional call forwarding on the corresponding extension
from the certain caller takes place. This checkbox selection enables the E-mail Address text field where the user’s email address should be defined.
If you feel this service is not working, contact your system administrator to configure the Mail Settings.
The Toggle from Handset checkbox enables toggling the Unconditional Call Forwarding service for a selected caller ON or OFF from the phone
handset by dialing the *4 feature code (for more details, see Quadro’s Feature Codes
). Dialing this feature code will toggle the Unconditional Call
Forwarding service for all entries in the Caller ID Based Services table that have the Toggle from Handset option enabled. The service will be
activated if it was previously deactivated and deactivated if previously activated.
Please Note: The Toggle from Handset checkbox is only available on the entries different from Any/Other Addresses.
Busy Call Forwarding
Busy Call Forwarding is a service of Quadro that allows the automatic transfer of incoming calls to a variety of other destinations when the called
extension is busy.
The Enable Service checkbox selection activates the busy
call forwarding service on the current extension.
The table displayed here lists the destinations where the
incoming call from a particular caller should be forwarded
to when the called extension is busy.
Add opens the Add Entry page to add forward
destinations. It consists of the following components:
Fig. III-31 Busy Call Forwarding page
Call Type lists the available call types:
• PBX - forwarding destination is a local Quadro extensions or Auto Attendant
• SIP – forwarding destination is reached through a SIP server
• PSTN – forwarding destination is a PSTN user
• Auto – used for undefined call types. In this case, the routing pattern will be considered and parsed through the Local Routing Table.
The Forward To text field requires the SIP address (see chapter Entering SIP Addresses Correctly
), extension or PSTN number, where an incoming
call from a particular caller should be forwarded when the called extension is busy. If the address already exists in the table, selecting Save will
display the error “Caller address already exists”. A wildcard is allowed in this field (see chapter Entering SIP Addresses Correctly
). Entering “*” as
PBX or PSTN addresses will apply configuration of Caller ID Based services to all extensions or PSTN users.
The extension number should be inserted in the Forward To text field for the PBX call type. The PSTN number length depends upon the area code
and phone number.
Send Notification Via SMS checkbox enables SMS notifications sending to the user’s mobile phone when busy call forwarding on the
corresponding extension from the certain caller takes place. This checkbox selection enables the Mobile Number text field where the user’s mobile
phone number should be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.
Send E-mail checkbox enables email notifications sending to the user’s mailbox when busy call forwarding on the corresponding extension from the
certain caller takes place. This checkbox selection enables the E-mail Address text field where the user’s email address should be defined. If you
feel this service is not working, contact your system administrator to configure the Mail Settings.
When saving the busy call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have
been disabled.
No Answer Call Forwarding
No Answer Call Forwarding is a service of Quadro that allows the automatic transfer of incoming calls to a variety of other destinations when the
called extension is unable to pick up the call. No answer timeout is configured from the Basic Service
s page.
Kommentare zu diesen Handbüchern