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Quadro Manual III: Extension User's Guide Quadro’s Auto Attendant Services
Quadro2x, 2xi, Quadro4x, 4xi, Quadro16x, 16xi; (SW Version 5.2.x) 7
Logs Collecting
This will generate a special user’s failure log with the details of the last call for administrator’s revision. Use this code in the cases your
administrator has advised you. You will get the dialtone after this feature code is dialed.
ic
Access to the Shared Mailboxes is used to access other extension’s mailboxes on the Quadro. If the mailbox is configured as shared,
no password will be prompted to enter it. Otherwise, the corresponding extension’s password will be prompted to enter its mailbox. The
mailbox can be configured as shared either by administrator from Extension’s Management –Voice Mailbox Settings page or by the
extension’s user from Many Extensions Ringing page. Once entered the other extension's mailbox, you will get all the same menu
options and functionality as you have in your own mailbox.
if
Listen in to the third party’s call. You will not be able to speak in the call.
jb
+
Extension
Number
Whisper to the third party’s call. You will be able to listen to the call and speak only to extension you have dialed.
jc
+
Extension
Number
Barge in to the third party’s call. You will be able to listen to the call and speak to all participants.
jd
+
Extension
Number
If you have problems using jb, jc and jd feature codes, turn to your system administrator for the corresponding configuration.
This feature code is only available when the extension you dial is in the call.
PBX services accessible during the call (for phones connected to the FXS lines), characterized by starting with the key
:
Keeping a call on hold
a
is used to hold the active connection, in order to place or receive a second call. When holding the first call, the user is able to
place a call to a third party, in particular cases for conferencing (3 way calling) or call transferring purposes. To be able to receive a
second call while currently being on a call, the call waiting service should be enabled on the management page Basic Services. When a
second call comes in, the beep sound indication is heard in the active call.
a
Transferring a call without consultation
Press
to hold a call partner and to get a dial tone (within approximately 1 second). Enter the phone number of the destination
phone where the call should be transferred to. Hang up on the ring tones. The call on hold will be transferred to the specified
destination.
Transferring a call with consultation
Press
to hold a call and to get the dial tone (within approximately 1 second). Enter the phone number of the destination phone
where the call should be transferred to. Talk to the called party and then hang up. The call partner on hold will be connected to the called
party.
Joining active lines to start a conference call
Hold the first call (
a
), make the second call (or receive a new one) and press
d
to join both active lines together for the
conference call. To terminate the conference call with the first or second party, use correspondingly
b
or
c
key
combinations.
Attention: Pressing and waiting for 5 seconds will initiate a call switch and will connect you back to the held party instead of
initiating the a conference call.
d
To terminate the call
e
Call Park
Dial
f
to park a call (system will play the SIP username of the first available extension configured for the call parking). Go to the
remote location and call the extension that initiated the call park to pick up the parked call. If enabled, the system will ask for the
password authentication. If successfully entered, the parked call will be resumed.
To use the Call Park feature, at least one Call Park extension should be created on the Quadro.
Attention: The Call Parking is valid within the timeout defined by Quadro’s administrator, during which hold music (if configured) will be
played to the parked party. Contact your system administrator if you need the call parking timeout to be modified. When the Call Park
timeout expires, a short ring notification will be sent to the phone initiating the call parking, and if no one picks up the parked call or if the
phone is off the hook, the parked call will be automatically disconnected.
f
For PBX services on IP phones accessible during the call, refer to the “Quadro Features on Epygi Supported IP phones” and “Quadro
Features on Epygi Tested IP phones” documents on the Epygi’s Web portal.
- Edition 1, June 2011 1
- Table of Contents 2
- Welcome 5
- Quadro’s Feature Codes 6
- Forwarding Management 8
- Voice Mail Services 8
- Enter Voice Mail Services 9
- Personal Settings 10
- Change Password 10
- Services for Incoming Calls 10
- Quadro’s Graphical Interface 15
- Recurrent Buttons 16
- Recurrent Functional Buttons 16
- Extension User's Menus 17
- Voice Mail Settings 19
- • PSTN – calls to PSTN 21
- Group List 21
- Fig. III-5 Group List page 22
- Fig. III-6 Add Group page 22
- Fig. III-8 Add Address page 22
- Your Extension Menu 24
- Call Statistics 24
- It contains three 24
- PBX Information 25
- Speed Calling 25
- Account Settings 26
- Hiding Caller Information 29
- Incoming Call Blocking 30
- Outgoing Call Blocking 30
- Distinctive Ringing 31
- Call Hunting 31
- Many Extensions Ringing 32
- Call Forwarding 33
- Busy Call Forwarding 34
- No Answer Call Forwarding 34
- Find Me / Follow Me 36
- Fig. III-36 Intercom page 38
- Hold Music 39
- Appendix: Glossary 41
Verwandte Produkte und Handbücher für PBX-Systeme (Premise Branch Exchange) Quadro Quadro4x
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